Last updated: 11/17/2025

1. Introduction
Welcome to mattiamedia (“Company”, “we”, “our”, “us”).
We are committed to protecting your privacy and ensuring that your personal data is handled securely and transparently.

This Privacy & Cookie Policy explains how we collect, use, disclose, and safeguard your information when you visit or interact with our website:
www.mattiamedia.com (the “Website”),
including appointment flows (such as /secure), purchasing pages, and any services or automations integrated into our Website.

The data controller is:
Mattia Gregoroni, operating as “mattiamedia”
Email: hello@mattiamedia.com
By accessing or using our Website, you agree to this Policy.

2. Information We Collect
We collect different categories of personal data depending on how you interact with the Website.
A. Personal Data You Provide Directly

• Name and surname

• Email address

• Payment information (handled exclusively by Stripe; we do not store card data)

• Booking details (date, time, timezone)

• Information submitted through forms (messages, inquiries, briefs)

• Optional business details

• Any data you voluntarily provide through contact or application forms
   

B. Automatically Collected Data
Through cookies, analytics tools, and server logs, we collect:

• IP address

• Browser type and version

• Device information

• Operating system

• Time zone

• Pages visited and time spent

• Interaction with booking pages (/secure)

• Referral sources
   

C. Third-Party Data Sources
We may receive or process data from:

• Google Analytics

• Meta Pixel

• Stripe (payment metadata, billing information)

• Wix (form submissions, automations)

• Google Calendar and Google Meet (appointment metadata)
   

3. Payment Processing & No-Show Fee (Stripe Pre-Authorization)
When booking a call on /secure, Stripe processes a refundable no-show fee as a temporary hold (pre-authorization).
Key points:

• The amount is not charged unless the booking terms are violated.

• The hold is automatically released once the call has been completed.

• All card information is processed and encrypted by Stripe.

• We do not store or access your payment card details.

Stripe acts as our payment processor.
Stripe Privacy Policy: https://stripe.com/privacy

4. Processing Digital Product Purchases
If you purchase a digital product (e.g., PDF guides, templates, videos, downloadable files):

• We process your name, email, payment details (via Stripe), and delivery information.

• Digital products may be delivered via email or download link.

• We may store purchase history for tax and legal purposes.

5. How We Use Your Data
We use your data to:

• Provide, manage, and improve our services

• Process bookings, payments, and no-show fee authorizations

• Deliver digital products

• Respond to inquiries and client requests

• Send transactional emails (booking confirmations, invoices, updates)

• Send promotional emails (only when you give us consent)

• Analyze website performance and user interactions

• Ensure legal compliance and fraud prevention
   

6. Legal Basis for Processing (GDPR)
We rely on the following legal bases:

• Contractual Necessity: bookings, purchases, service delivery

• Legitimate Interest: protecting the booking system, preventing no-shows, analytics

• Consent: cookies, analytics tools, marketing emails

• Legal Obligation: tax, invoicing, compliance with authorities
   

7. Data Sharing
We do not sell your data.
We only share it with trusted third-party processors when necessary:

• Stripe – payment processing & pre-authorizations

• Wix – website hosting & automations

• Google Analytics – performance analytics

• Meta Pixel – advertising analytics

• Google Calendar & Google Meet – appointment handling

• Email delivery providers – transactional communications

All providers comply with GDPR or use appropriate safeguards (e.g., SCCs).

8. International Data Transfers
Some of our service providers operate globally, and your data may be stored or processed outside the European Economic Area.
We ensure all transfers follow lawful safeguards such as Standard Contractual Clauses (SCCs).

9. Your Rights (GDPR, CCPA, PIPEDA)
Depending on your region, you may request to:

• Access your personal data

• Correct inaccuracies

• Request deletion (when legally possible)

• Restrict or object to processing

• Opt-out of marketing communications

• Withdraw consent at any time (cookies, email marketing)

To exercise your rights, contact us at: info.mattiamedia@gmail.com

10. Cookies & Tracking Technologies
We use cookies to improve your experience and analyze traffic.
Types of Cookies We Use

• Essential Cookies – required for website functionality, bookings, payments

• Analytics Cookies – Google Analytics

• Marketing Cookies – Meta Pixel, retargeting tools

You can manage or disable cookies through your browser settings or cookie banner.

11. Data Retention
We retain personal data only as long as necessary for:

• service delivery

• tax and legal obligations

• business operations

• security and analytics

After this period, data is securely deleted.

12. Data Security
We implement industry-standard measures to safeguard your data from unauthorized access, loss, or alteration.
However, no online system is 100% secure.
If you suspect a security issue, contact us immediately.

13. Updates to This Policy
We may update this Policy from time to time.
The latest version will always be available on this page.
We encourage you to review it periodically.

14. Contact Us
For questions regarding this Policy or to exercise your rights:
📧 Email: hello@mattiamedia.com
🌐 Website: www.mattiamedia.com